How it works

Delegating Should Make Your Work Easier

Lantern uses a clear, collaborative process so you always know what is being handled, what requires your approval and what comes next.

Discovery

During an introductory call, we discuss your business and customers, immediate priorities, current workload and capacity, the systems and tools you use, your preferred communication style, and the results you want support to produce.

Recommendation

You receive a recommended service plan outlining the scope, deliverables, responsibilities, timeline and investment. If your needs do not fit an existing package, we can prepare a custom option.

Onboarding

Once your agreement and initial payment are complete, we collect the information and access required to begin—brand guidelines, account permissions, existing content, workflow information and points of contact.

Delivery

Work is completed according to the agreed schedule. You receive regular communication, organized review requests and visibility into current priorities.

Review and Refine

For ongoing retainers, we review performance, upcoming needs and opportunities to improve your support plan as your business evolves.

Our commitment

What You Can Expect

  • A defined scope of work
  • Clear deadlines and approval points
  • Professional and confidential service
  • Consistent progress updates
  • Organized file and project management
  • Recommendations grounded in your goals
Let’s Talk About Your Workload